Vinted Shoppers Share Frustration Regarding Size Updates
Shoppers are voicing their frustration following a change that caused products showing incorrect sizing.
This online marketplace has revised its sizing categories for women's and children's clothes without notifying all users about the change.
Online Platforms Backlash
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification than originally posted due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Earlier, the measurements included a single numeric size and a letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was previously a 12 but is now a UK 16-18.
Member Experiences
Frankie Bridger, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Another user, located in Scotland, explained products she uploaded featuring size 14 markings were showing in the marketplace as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Manual Updates
A different user, located in England, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion that an unexpected update within the service has received backlash: previously, the service retracted a modification concerning shipment methods after backlash from users.
